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06Jun2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, Playa del Carmen, Mexico, 77710

The Reserve At Paradisus Playa Del Carmen, a 5-star luxury seafront resort surrounded by tropical mangroves, offers spectacular Caribbean Sea and Cozumel Island views, family concierge services, and free WiFi throughout.

Luxurious Suite Features

Paradisus rooms feature marble floors and neutral decor, equipped with sensory tubs and rain showers. Select suites include private terraces with hot tubs and Nespresso machines.

International Dining Options

The Family Concierge at Paradisus La Esmeralda presents 13 restaurants serving international cuisine, from Mexican at Mole to Mediterranean at Vento. Dining options include Latin American at Fuego, Asian at Bana, and steakhouse offerings at The Market.

Spa and Entertainment

The resort's Yhi spa provides body treatments, facials, and Thalassotherapy. A chill-out club features a premium bar and beachfront restaurant.

Strategic Location Access

Located 2 miles from Playa del Carmen's center and 45 minutes from Cancún International Airport. The Xcaret eco-archaeological park is a 15-minute drive away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The Reserve 1 Bedroom Suite Swim Up
Max:
3 persons
650 sq. feet 
Bed options:
2 Double beds
Pool view
Shower
Coffee machine
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The Reserve 1 Bedroom Suite
Max:
3 persons
650 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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The Reserve 1 Bedroom Master Suite
Max:
3 persons
895 sq. feet 
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Centre
Playa del Carmen1700 ft
Airports
Aeropuerto de Playa del Carmen (PCM)4600 ft
Cancun (CUN) 35.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Gift/Newsstand

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Airport shuttle
  • Room service
  • Laundry

Dining

  • Restaurant

Business

  • Business centre

Children

  • Game room

Room features

  • Mini-bar
  • Sitting area
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock
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Location

Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, Playa del Carmen, Mexico, 77710
Map view
Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1700 ft
Mall
Quinta Alegria Shopping Mall
1700 ft
Museum
3D Museum of Wonders
1700 ft
Museum
Museo Frida Kahlo Playa Del Carmen
1700 ft
Church
Nuestra Senora del Carmen Catholic Church
1700 ft
Beach
Mamita's Beach Club
1700 ft
Night club
Coco Bongo
1700 ft
Beach
Kool Beach Club
1700 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
400 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
900 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1200 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1400 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1700 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1700 ft
Aquarium
Aquarium Beach
1700 ft
Beach
Playacar
1700 ft
Gallery
Riviera Art Gallery
2000 ft
Night club
Club 01
200 ft
Casino
Grand Riviera Casino
900 ft
Night club
Mandala Playa del Carmen
600 ft
Night club
Salon Salsanera
600 ft
Shopping Area
Plaza Calle Corazon
700 ft
Night club
Blue Parrot
800 ft
Beach
INTI Beach
3100 ft
Restaurants
Tropical Playa del Carmen
100 ft
Ave. entre 8 y 10 Nte. 5ta Entre Calle 8 Y Calle 10 Nte
Restaurant Bar Fah
100 ft
5ta. Avenida Between 8 and 10 Col. Centro
Il Baretto Italian Restaurant
200 ft
Avenida 5
Tropical Restaurante
100 ft
Avenue 5ta Entre 8 Y 10 Norte
EatItaly by Il Baretto
200 ft
5TA Avenida Esquina Calle 8
Mi Pueblo
300 ft
5ta Avenida y Calle 8 Col. Centro
Frida Kahlo Restaurante
300 ft
5th Avenue y 8 Playa del Carmen
Il Baretto Restaurante Pizzeria
200 ft
5TA Avenida Esquina Calle 8
Eat Italy
200 ft
5TA Avenida Esquina Calle 8
100% Natural
300 ft
5a. Avenida Entre Calle 10 Y Calle 12
La Famiglia
600 ft
Av. 10 con calle 10
Fridas
200 ft
5th Av. between 12 st. and Calle Corazon

Reviews and Ratings

Feedback from previous guests about their experience.
66%
enjoyed the hotel and would happily return
6.6/10
Nice
Rooms
9.8
Location
9.6
Service
10.0
Dining
10.0
Guest reviews
6.6/10
based on 5 reviews
10.0
10.0/10 based on 3 reviews
George
United States, March  2025
5.6/10

My stay at The Reserve At Paradisus Playa Del Carmen was nothing short of really good. The resort was incredibly clean, with stunning rooms and great service that truly set it apart from other all-inclusive options I've experienced. The dining offered a range of 5-star meals, and the beach ambiance was just perfect. However, I wish the checkout process had been a bit smoother.

Rooms
9.0
The rooms were spacious and beautifully maintained, providing a relaxing atmosphere.
Service
10.0
The service exceeded my expectations, with staff being attentive and genuinely friendly.
Location
9.0
It's conveniently located near major attractions, making it easy to explore.
Dining
10.0
The food was consistently excellent, with a standout Hungarian beef stew that I can't stop thinking about.
Facilities
9.0
The availability of room service and laundry, along with the airport shuttle, made my stay very comfortable.
Shawn
United States, March  2025
7.4/10

My stay at The Reserve at Paradisus Playa Del Carmen was absolutely amazing! The resort is super clean, with great rooms, and the service was the best I've ever experienced in an all-inclusive resort. I absolutely loved the delicious food and drinks, which felt like a true five-star experience. Plus, the beach was so comfortable and relaxing. Honestly, there’s nothing I didn’t like about this place!

Rooms
10.0
The rooms were spacious and well-maintained, making my stay incredibly comfortable.
Service
10.0
The service was great; every staff member went above and beyond to make my vacation nice.
Location
10.0
The location is perfect, with major attractions just minutes away, making it super convenient for exploring.
Dining
10.0
The dining experience was really good, especially the local fish dishes that were absolutely delicious!
Facilities
10.0
Facilities were impressive, including room service and an airport shuttle that made getting around a breeze.
John
United States, March  2025
7.4/10

I had an very nice experience at The Reserve At Paradisus Playa Del Carmen. The resort was spotless, and I truly felt pampered by the best service I've encountered in an all-inclusive resort. The food and drinks were really good, and the beach was both relaxing and beautiful. While there was nothing to really criticize, I can see that certain amenities might appeal more to families with kids, which could be a consideration for couples seeking quiet time.

Rooms
10.0
The rooms were spacious and immaculate, providing a perfect retreat.
Service
10.0
Service was the best I've ever experienced in an all-inclusive setting, very attentive.
Location
9.0
The location is fantastic, with major attractions just minutes away.
Dining
10.0
Dining options featured 5-star quality food and drinks, particularly enjoying the cured meats.
Facilities
9.0
Facilities included convenient room service and an efficient airport shuttle.
Kevin
United States, January  2025
5.8/10

My stay at The Reserve At Paradisus Playa Del Carmen was simply amazing. the resort perfectly catered to both kids and adults. Everything was super clean, and my room was impressive. The service was the best I've ever experienced at an all-inclusive resort, although I didn't really find anything to criticize.

Rooms
10.0
My room was great and very clean. a perfect retreat.
Service
10.0
The service was excellent. truly the best I've seen.
Location
10.0
The location is fantastic, with major attractions just minutes away. very convenient.
Dining
10.0
The food and drinks were 5-star quality. I enjoyed every meal.
Facilities
10.0
Room service and the overall facilities were great. everything I needed was available.
Mike
United States, December  2024
6.8/10

My stay at The Reserve At Paradisus Playa Del Carmen was nothing short of amazing! The resort is super clean with really good service, making it perfect for both kids and adults. The food and drinks were truly 5-star, and I loved how close the major attractions were. If I had to nitpick, I really can't think of anything I disliked! 😍🌴

Rooms
10.0
The rooms are spacious and impeccably clean, providing a comfortable and luxurious stay.
Service
10.0
The service here is the best I have ever experienced in all-inclusive resorts.
Location
10.0
It's conveniently located just minutes away from major attractions.
Dining
10.0
Dining options were diverse and delicious, every meal felt like a treat.
Facilities
10.0
The facilities include fantastic room service and easy airport shuttle options.
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Check-in
06Jun2025Select date
Check-out
07Jun2025Select date
Rooms and Guests2 Guests, 1 Room